Privacy Notice

LEX Diagnostics – Privacy notice for website users and marketing

This privacy notice explains how LEX Diagnostics (referred to as “LEX”) may collect and use information that we obtain about you, and your rights in relation to that information.

LEX are registered with the UK Information Commissioner’s Office under registration number ZB595594 (LEX Diagnostics Limited).

Data protection principles

We will:

  • Use your personal information lawfully, fairly and in a transparent way.
  • Collect personal information only for valid purposes that we have clearly explained to you, and not use your personal information in any way that is incompatible with those purposes.
  • Only hold personal information which is relevant to the purposes we have told you about and limited only to those purposes.
  • Ensure personal information is accurate and kept up to date.
  • Keep your personal information only as long as necessary for the purposes we have told you about.
  • Keep your personal information securely.

Your personal information

Information we collect from you

We collect and process some or all of the following types of information from you:

  • Identity Data including name, title, date of birth.
  • Contact Data including postal address, email address and telephone numbers.
  • Marketing and Communications Data including your preferences in receiving marketing from us and our third parties, your industry, your field of expertise.

In certain limited circumstances, our collection of data set out above may include the collection of Special Categories of Personal Data (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Such information will only be collected if it is necessary, and with your permission.

How we collect personal information

We use the following methods to collect data from and about you:

  • You make a request about our products.
  • You subscribe to our publications or request other marketing material.
  • Networking (for example, at in-person or virtual events).
  • You interact with our social media pages.
  • Through third parties or publicly available source, such as Identity and Contact Data from publicly available sources.
  • We contact you as a potential supplier.

Use of your data and legal basis for processing

LEX performs the processing of website user and prospect personal data for the following reasons:

  • To pursue our legitimate interests in processing personal data, as long as your interests and fundamental rights do not override those interests.
  • Your consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose.

Situations in which we will process your personal data are listed below.

  • To manage our relationship with you;
  • To explore doing business with you;
  • To monitor and analyse our business;
  • To administer and protect our business and our website;
  • To deliver relevant content to you and measure or understand the effectiveness of the marketing we provide to you;
  • To make suggestions and recommendations to you about products that may be of interest to you.

How we process and store your personal data

Security

We take appropriate measures to ensure that all personal data is kept secure. We limit access to your personal data to those who have a genuine business need to view it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We ensure that any technology which we use to process data, including automated processing and AI tools, always maintains the confidentiality and integrity of your personal data.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Where we store your personal data

Where we store your personal data in our own systems, it is stored safely. Only authorised staff have access to this data and it resides on secure, access-controlled areas of our company network.

Why might you share my personal information with third parties?

We will share your personal information with third parties where required by law, where it is necessary to carry out a business contractor where we have another legitimate interest in doing so. For example, your personal data may be saved on Microsoft Office 365 provided by Microsoft Corporation.

While LEX Diagnostics remains a subsidiary of TTP Group Limited, LEX will share personal information with TTP Group Limited and TTP plc to the extent this is necessary for processing the data.

All our third-party partners are required to take appropriate security measures to maintains the confidentiality and integrity of your personal data. We do not allow our third-party partners to use your personal data for their own purposes. We only permit them to process your personal data for the specified purposes as set out above.

The data that we collect from you and process may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. Data is transferred outside the UK only with relevant safeguards such as a data processor agreement or declaration of adequacy.

Retention of your personal data

We will only retain your personal information for as long as necessary to fulfil the purposes for which we collected it.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature and sensitivity of the personal data.
  • The potential risk of harm from unauthorised use or disclosure of your personal data.
  • The purposes for which we process your personal data and whether we can achieve those purposes through other means.

In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use that information without further notice to you.

Your rights

Under certain circumstances, by law you have the right to:

  • Request access to your personal information (commonly known as a data subject access request).
  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.

If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner.

Contact

All questions, comments and requests regarding this privacy notice should be addressed to [email protected].

You can also contact us by post at:

LEX Diagnostics Limited
Melbourn Science Park
Melbourn, SG8 6EE
UK